FAQ
Frequently Asked Questions
We've collected the questions people ask most before their visit — about prices, timing, warranty, and parts. Can't find your answer? Message the chat in the corner — we'll reply right away.
Diagnostics & Pricing
How much does diagnostics cost?
Diagnostics are free if you repair with us, and take 15–20 minutes. If you decide not to repair after the diagnostic, it costs 30 GEL (disassembly, reassembly, and the technician's work).
How do I find the exact price for my model?
The easiest way is to open the Pricing section on the site and pick your model from the dropdown — the price appears instantly. Or message your model in the chat in the corner — the assistant will quote the exact price for a battery, screen, or back glass. For anything else, or for Android models, the technician will quote you after a free diagnostic.
What payment methods do you accept?
Cash in GEL, card payment, and bank transfer.
Repair & Timing
How long does a repair take?
Most repairs — screen, battery, port, or back glass replacement — take 30–90 minutes, usually the same day. Complex cases, like water damage, may take 1–2 days.
Do I need to book an appointment in advance?
Not necessarily — you can just walk in. But if you'd like to be sure or want to confirm the price and timing beforehand, message us on WhatsApp or Telegram — we'll suggest a convenient time and you won't have to wait.
What should I do if my phone fell in water?
Don't turn it on or charge it. Bring it in as soon as possible — the sooner, the better the chances of recovery.
Will you repair a phone bought outside Georgia?
Yes, we work with phones from any region or carrier — it doesn't affect the repair.
Do you repair Android and Samsung, not just iPhone?
Yes. The prices on the site are built around iPhone since that's what most people ask about, but we also repair Samsung, Xiaomi, and other Android phones. Message your model in the chat or to the technician directly for a quote.
Do you repair laptops?
Yes: cleaning and thermal paste replacement, screen and keyboard replacement, liquid-damage repair, memory and storage upgrades.
Warranty & Parts
Do you offer a warranty on repairs?
Yes, all work and installed parts are covered by a 6-month warranty.
What parts do you use — original or alternative?
For iPhone screens we offer three options: a genuine Apple display, a quality alternative (Soft OLED panel), or a budget option — you choose the balance of price and quality. Batteries and back glass use certified components. We work only with trusted suppliers and always tell you honestly which part is being installed.
What if something breaks again after the repair?
If the issue is related to our work or the part within the warranty period, we fix it for free. We stake our reputation on every repair: 86 reviews with a 5.0 rating on Google Maps aren't advertising — they're what we protect.
Safety & Convenience
Will my data and photos stay safe?
Yes, for standard repairs (screen, battery, port, back glass) we don't touch your data or settings. That said, for any work on a device it's smart to have a recent backup — we'll suggest making one before your visit if the repair involves the board or software.
What languages do you speak?
Russian, English, and Georgian — no language barrier with tourists or locals.
Can I just message the chat to find out the price without coming in?
Yes, that's the fastest way. The chat assistant in the corner of the site instantly answers questions about battery, screen, and back glass prices for a specific iPhone model. For anything more complex, it hands you straight over to the technician on WhatsApp or Telegram.